Designed for Busy Clinics
Prime Patient Connect helps clinics stay responsive when calls are missed. When a patient reaches out and your team is unavailable, the system immediately sends a text confirming the call was received.
Patients can reply with basic information and a convenient time for a callback. Your team receives the lead instantly so they can follow up quickly and schedule the patient.
No medical records are stored. Prime Patient Connect simply captures inquiries and alerts your team for follow-up.
How Missed Calls Turn Into Patients
Simple SMS Lead Capture
Patients reply with basic details like their name and a convenient callback time so your staff can follow up efficiently.
Real-Time Clinic Alerts
Your team receives an instant notification with the caller’s details so they can quickly return the call and schedule the patient.
Prime Patient Connect captures only minimal inquiry information and does not store medical records or protected health information.
Schedule a Demo
Never miss another patient call.
Capture inquiries instantly and respond before the patient calls another clinic.
See how Prime Patient Connect captures missed patient calls and turns them into scheduled appointments.
In a quick walkthrough we’ll show:
• how missed-call text back works
• how patient responses are captured
• how clinics receive alerts
• how quickly it can be set up